WE CAN’T WAIT TO WELCOME YOU BACK!

When you visit Peterborough House, you’ll notice some changes. These have been implemented to keep you safe, in line with the Victorian State Government’s Hospitality Industry Guidelines for coronavirus (COVID-19).

Density and distancing within the establishment will be closely regulated. New hygiene protocols are now practiced by all team members and sanitation stations are now accessible to all guests upon arrival and during their stay. You’ll also notice us cleaning and sanitising surfaces, frequent touch points and our own hands much more often. In addition to this, the name and mobile number of each guest will be requested and held for a period of 28 days, to assist with contact tracing if required. Please note that guests and team members showing signs of illness will not be allowed to enter the premises.

We’re working hard behind the scenes to keep you safe.

A thorough deep clean of all contact surfaces and objects in the kitchen, guest suites and living areas has been conducted. New processes and more frequent schedules for cleaning and sanitising throughout the establishment have been implemented. New air-conditioning units have been installed in each room to ensure proper fresh air flow. Our team have completed the Victorian Government Hospitality Industry Training – COVID-19, Australian Government Department of Health - Infection Control Training – COVID-19, along with the COVID-19 Cleaning and Laundry Modules. The health of team members is monitored daily through temperature and health checks and all team members have downloaded the COVIDSafe App to assist with contact tracing.

Please help us keep you and fellow guests safe during your stay.

Please follow the advice of authorities and stay home if you are feeling unwell, or if travelling from a government declared coronavirus hotspot. Arrive on time for your check-in, so density restrictions can be met. Sanitise your hands upon entering the property – we have several sanitation stations setup throughout the property. Please maintain a distance of 1.5 meters between you and other guests at all times.

If you have any queries or concerns about our COVID-19 processes, please get in touch enquiry@peterboroughouse.com.au

We look forward to seeing you soon.